Logistics Representative
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Responsibilities
- Build relationships with customer contacts to execute day-to-day transportation needs
- Proactively monitor, manage, and follow up on shipment daily exceptions
- Manage service failures with transportation service providers and work with customers to resolve any potential issues
- Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
- Provide prompt and professional response to customer's requests for additional information
- Hit tactical and operational KPI targets (Quality and Productivity Metrics)
- Manage reconciliation of weekly financial reports
- Responsible for running and improving reports on daily shipment activities
- Identify and implement operational efficiency gains
- Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
- Collect, sort, and distribute operational information to the internal team
Requirements
- Required:
- 2-5 years of international logistics
- Strong communication skills in English
- Preferred:
- Willingness to create and adhere to process and plan
- Ability to solve problems in an effective and efficient manner
- Ability to think creatively and be flexible
- Ability to work in a stressful, team-oriented, and fast-paced environment
- Friendly, customer-service attitude
- Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
- Detail-oriented and strong communication skills
Benefits
Additional Information
C.H. Robinson seeks a Logistics Representatives to join our 4PL (RMS) division in Amsterdam. As Logistics Representative you will play a key role in managing supply chain data and ensuring smooth transportation operations for our customers. In this role, you will coordinate transportation arrangements, and build strong relationships with assigned accounts. You will also have the chance to identify process improvements and contribute to projects that make a real impact. If you are detail-oriented, proactive, and passionate about logistics, this is your opportunity to grow with a global leader and continue developing your expertise. Ready to move forward? Apply today and let's shape the future of supply chains together!
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