Inventory Controller

About the role

Job Objectives The Inventory Controller plays a crucial role in our supply chain and warehouse operations. He/She is responsible to ensure that our inventory is accurate, cost effective and physically available to meet business demands at all times by executing rigorous cycle counts, performing root-cause data analysis, and managing system adjustments in strict adherence to Satair Operating Procedures. Primary Responsibilities Inventory Management & Reporting Execute comprehensive inventory checks and cycle counts according to planned schedules to ensure target metrics are met. Perform accurate inventory adjustments and swiftly resolve any system queries or discrepancies. Responsible for overall facility inventory accuracy. Generate and present comprehensive monthly inventory reports for management review. Establish and maintain inventory dashboard with up to date inventory status Troubleshoot and conduct deep-dive investigations into missing inventory and related customer complaints and proactively share findings and propose short and long term solutions to team and management. Monitor daily inventory movements from receipts to issues, transfers and adjustments Audits, Investigations & Quality Assurance Ensure strict adherence to all documented Company Quality System Procedures across all operational duties. Act as the primary point of contact and subject matter expert for all internal and external inventory audits. Process Improvement & Cross-Functional Collaboration Analyze inventory trends to recommend solutions, influencing stakeholders to implement preventative measures against missing inventory and recurring complaints. Collaborate proactively with cross-functional teams to support system and process enhancements, driving improved Quality performance within the Warehouse. Provide targeted guidance and actionable feedback to the warehouse teams based on inventory analysis to proactively minimize errors during goods receipt and putaway, pick & pack and shipping processes. Secondary Responsibilities Operational Support & Warehouse Optimization Provide flexible, hands-on operational support across other warehouse functions (e.g. picking, packing, or receiving) during peak volume periods to ensure business continuity. Champion a culture of continuous improvement by actively educating floor staff on how their daily actions directly impact overall inventory accuracy. Health, Safety, & Continuous Improvement (5S) Support and maintain 5S workplace organization methodology (Sort, Set in order, Shine, Standardize, Sustain) to ensure a clean, efficient, and safe warehouse environment. Proactively identify and report any health, safety, or security hazards encountered during daily inventory walkthroughs. Ad-Hoc Projects Participate in User Acceptance Testing (UAT) and provide operational feedback during system upgrades, migrations, or the implementation of new supply chain technologies. Support ad-hoc logistics and supply chain projects, performing other related duties as assigned by the warehouse management team. Job Requirements Minimum Diploma or Degree in Logistics, Supply Chain, Operations Management, Business Administration, or related fields. 3-5 years of proven experience in inventory control or warehouse related roles Strong numeracy and analytical skills Experience in ERP system, preferably SAP Strong stakeholder and relationship management Strong business acumen Team Player Analytical and strong problem solving skill Inter-cultural understanding Service minded Data-driven decision making and attention to details Strong commercial and operational mindset Highly organized with good time management

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