Client Services Associate (Mail and Print)
External
Spsnorthamerica · Phoenix, AZPrepare for this interview
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Responsibilities
- Print & Mail Services
- Process print, binding, and kitting requests with accuracy.
- Prepare and manage outgoing mail, shipping requests, and accountable items .
- Handle time-sensitive and confidential materials in accordance with security protocols.
- Equipment & Technical Support
- Ensure copy/print equipment is operational and stocked .
- Perform basic maintenance such as replenishing paper and toner .
- Use Microsoft Office (Word, Excel, PowerPoint, Outlook) and internal systems for tracking and communication.
- Inventory & Workplace Support
- Manage and maintain office and print supply inventory .
- Maintain a clean and organized work area .
- Operational Support
- Respond to requests and communications in a timely manner.
- Track daily production metrics and volumes .
- Perform quality checks to ensure accuracy.
- Support additional tasks as needed based on business demands.
- What You Bring
- Strong communication and customer service skills
- Ability to stay organized and manage multiple tasks
- Comfortable working independently and within a team
- Proficiency in Microsoft Office (Outlook preferred)
- Familiarity with print or mail operations (preferred)
- Ability to handle sensitive information with discretion
Requirements
- Minimum 6 months of related experience required
- Previous experience in print, mail, or similar support roles preferred
- Ability to pass client-specific background screening
- Reliable attendance and professionalism
- Physical Requirements
- Ability to lift or move up to 55 lbs.
- Ability to stand, sit, or walk for extended periods
Benefits
Additional Information
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Work Schedule: Mondays to Fridays, 8:00AM to 4:30PM Keep Operations Moving Behind the Scenes If you're organized, detail-oriented, and enjoy hands-on work, this role is for you. As a Client Services Associate (Mail & Print) , you'll support essential workplace functions-from document production to mail processing-ensuring operations run efficiently and on time. Why This Role Matters This role supports the smooth flow of daily operations. By ensuring accurate document handling, timely mail distribution, and well-maintained supplies and equipment, you help create an efficient and reliable workplace.
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