NetSuite Business Systems Engineer

Responsibilities

• Serve as a technical owner for NetSuite configuration, customization, and platform optimization in a team environment.
• Translate business requirements into technical design documents, including workflows, technical use cases, and data flow diagrams.
• Develop and maintain solutions using SuiteScript 2.x (Map/Reduce, Scheduled, User Event, Client, Restlet), SuiteFlow, SuiteTalk (REST/SOAP), and SDF.
• Build automation for billing, approvals, subscription management, and financial processes.
• Identify opportunities to apply AI and intelligent automation across NetSuite, billing, finance, and operational workflows.
• Configure, maintain, and optimize solutions across NetSuite modules including Order-to-Cash, Procure-to-Pay, AP Automation, and Inventory.
• Configure and manage custom records, workflows, roles, permissions, forms, saved searches, reports, dashboards and page layouts.
• Participate in user acceptance testing, code reviews and implement necessary adjustments.
• Create comprehensive technical requirements documentation and provide training to stakeholders.
• Troubleshoot and resolve technical issues related to NetSuite, including out-of-the-box functionality, system integrations, and customizations.
• Provide ongoing support for break-fix and optimization issues during production, monitor health of NetSuite and other 3rd party applications.
• Maintain application security controls, user/role management, and SOX-related deployment processes.
• Stay current with NetSuite releases and recommend improvements.
• Our ideal candidate will have:
• Bachelor's degree or higher in Computer Science, or similar field
• 4+ years' in NetSuite development, administration, or platform engineering
• Experience with ZoneBilling (ZAB) subscription lifecycle management, including subscription creation, modification, and billing profiles
• Working knowledge of Advanced Revenue Management (ARM) for automated revenue recognition, including revenue arrangements
• Strong knowledge in JSON / XML data formats, REST and SOAP APIs, JavaScript, TypeScript and SuiteQL
• Strong proficiency in NetSuite development, including customizations, workflows, saved searches, SuiteScript and SuiteCloud Development Framework (SDF)
• Understanding of accounting principles (GAAP, ASC 606) and familiarity with SOX compliance controls -segregation of duties, change management, and audit trail requirements as they relate to NetSuite roles, permissions, and production deployments
• Strong knowledge of software development processes, including SDLC, Iterative and Agile methodologies
• Ability to establish and maintain effective relationships with other employees and contractors
• Comfortable working across Finance, Operations, System Platform and Business Systems teams
• Must be detail-oriented, maintaining multiple initiatives simultaneously and the ability to adapt to changing priorities
• Strong communication skills to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders
• Physical Requirements:
• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Benefits

Additional Information

About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A Little About the Role We are seeking an experienced NetSuite Business Systems Engineer to join our Business Systems team. This role combines NetSuite platform engineering, integrations, and process automation to support and scale critical business operations. The ideal candidate brings strong NetSuite technical expertise along with systems thinking and cross-functional collaboration skills. This position plays a key role in optimizing NetSuite and connected SaaS platforms to improve efficiency, data quality, and operational performance. You will work closely with teams across Finance, Accounting, Product Management, IT, Payments, Account Management, Support, and Data Platform. Success in the role will be measured by the ongoing efficiency and productivity gains that you deliver as well as the product improvements that result from these efforts.

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