Group Account Supervisor (Medical Education)

About the role

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . About VML Health: VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a 'vertical') that has the benefit of autonomy in management, but with support of non-health expertise. At the heart of health is the story of life - all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals' and patients' needs, behaviors and lived experiences through what we call 'radical empathy'. VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live. Get to the heart. Connect for life. International Meetings and Science (IMsci), a division of VML Health, works with companies to build world-class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies.

Responsibilities

• Lead and manage multiple account teams, fostering a collaborative and high-performing environment.
• Provide strategic direction and oversight for all aspects of client accounts, ensuring scientific integrity and executional excellence.
• Develop and maintain strong client relationships, serving as a trusted advisor and partner.
• Drive organic account growth by identifying and developing new business opportunities.
• Oversee project execution, ensuring deliverables are on time, within budget, and of the highest quality.
• Mentor and develop junior team members, providing guidance and support for career growth.
• Manage account financials, developing realistic forecasts and ensuring profitability.
• Collaborate with internal teams (scientific, editorial, creative) to deliver integrated solutions.
• Champion breakthrough creative and innovative program development.
• Stay abreast of industry trends and therapeutic market dynamics, providing strategic insights to clients.
• Lead and participate in new business pitches.
• Foster a positive and inclusive team culture, embodying VML's core values.

Requirements

• A results-oriented leader with exceptional communication, interpersonal, and presentation skills.
• A strategic thinker with a deep understanding of the medical education and communications landscape.
• A collaborative team player with a passion for mentoring and developing talent.
• Able to exercise sound judgment, manage time effectively, and navigate complex situations.
• Possessing a strong professional work ethic and a commitment to client success.
• 5+ years of experience as a Senior Account Manager in medical communications, with at least 2-3 years specifically in medical education.
• Demonstrated experience in leading teams, managing client relationships, and developing new business.
• Working knowledge of promotional and CME activities.
• Experience managing a variety of medical education programs.
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