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IT Support Apprentice

External
QA logoQa · G511pr
£18K/yrFull-timeOn-siteToday
Mentoring
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Responsibilities

  • Your day to day will centre around the helpdesk and supporting customers issues such as backups, email support and password resets
  • Visiting customers sites to assist with installs and break fix troubleshooting
  • Working from our workshop to build PC's / servers and fixing when required
  • Problem-solving
  • Network troubleshooting
  • Network segmentation
  • Providing top class customer service and support
  • What do they need from you?
  • Passionate personality
  • Excellent communication skills (verbal and written)
  • Tech-savvy
  • Outgoing attitude
  • Eagerness to learn and show initiative
  • Team player
  • Salary: £18,000 per annum
  • Working hours: Monday to Friday, 9am - 5pm

Benefits

22 days holiday + bank holidaysTraining bonusPension schemeFuture prospects:You will have the chance to continue to develop through the company and progress within your role.Important information:On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Additional Information

Euro Systems are one of the UK's leading independent IT providers. They are based in Glasgow with offices across the UK. They pride themselves on providing first class IT support and telecommunication solutions for their clients. They are now looking for a passionate IT Support Apprentice to join their supportive IT team within a helpdesk role! As an apprentice, you will join their teams of support engineers where you will assist in troubleshooting customers problems remotely and face to face. During the apprenticeship, you will gain first-class mentoring and support from industry professionals to help you grow into an all-round support specialist!

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