Shipping Coordinator (Logistics/ Pharma/ Contract)

Responsibilities

• Inbound & Outbound Shipment Management
• Coordinate and execute all inbound and outbound shipment activities in alignment with the supply plan
• Liaise with internal stakeholders (planning, procurement, warehouse) to ensure timely dispatch and receipt of goods
• Maintain accurate shipment records and documentation including commercial invoices, packing lists, bills of lading, and customs declarations
• Ensure compliance with local and international shipping regulations and Sanofi's internal procedures
• Manage shipment priorities and communicate proactively with relevant teams in the event of changes to the plan
• Shipment Visibility & Reporting
• Monitor and track all active shipments in real time against the agreed delivery plan
• Maintain end-to-end visibility on all transportation movements from external warehouses to the Sanofi site, ensuring goods-in-transit status is always tracked
• Proactively monitor and report on transit milestones - including pick-up confirmation, in-transit updates, estimated arrival, and delivery confirmation - for all external warehouse-to-site movements
• Identify and escalate any transit risks or delays that may impact site operations or production schedules, coordinating with carriers and warehouse partners to resolve in a timely manner
• Maintain and update shipment tracking dashboards and reports for internal stakeholders
• Provide regular status updates to the Supply Chain team and relevant business partners
• Proactively identify deviations, delays, or exceptions and escalate as appropriate
• Carrier & Supplier Accountability
• Serve as the primary point of contact for carriers, freight forwarders, and logistics suppliers
• Hold carriers and suppliers accountable to agreed service levels, lead times, and KPIs
• Conduct regular performance reviews and escalate non-conformances
• Drive corrective actions and continuous improvement initiatives with logistics partners
• Maintain records of carrier performance and service level adherence
• Shipment Pick-Up Arrangement & Accountability
• Own end-to-end responsibility for arranging all shipment pick-ups, including FCA and other applicable Incoterms
• Coordinate pick-up schedules with suppliers, carriers, and internal warehouse teams to ensure full alignment
• Confirm pick-up dates, times, and locations; communicate clearly to all parties and follow up on execution
• Ensure all pick-ups are executed on time and in compliance with Incoterms® requirements and company procedures
• Escalate and resolve pick-up delays or failures; hold carriers accountable for missed commitments
• Maintain a pick-up schedule log and track completion status through to delivery confirmation
• Insurance & Damage Management
• Manage cargo insurance coverage for all shipments in line with company policy
• Initiate and follow up on insurance claims for lost, damaged, or delayed shipments
• Document and report shipment damages, coordinating with carriers, insurers, and internal quality teams
• Maintain a damage log and track resolution status through to closure
• Ensure all damage incidents are reported within required timeframes and in accordance with insurance policy conditions

Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
• 2-4 years of experience in a shipping, logistics, or supply chain coordination role
• Extensive knowledge of international shipping regulations, Incoterms®, and customs procedures
• Demonstrated experience in arranging and managing shipment pick-ups and carrier coordination
• Experience with freight management systems and ERP platforms (e.g., SAP)
• Proficiency in MS Office Suite, particularly Excel and PowerPoint
• Proven ability to manage multiple shipments simultaneously in a fast-paced environment
• Lim Pey Chyi - Apple.lim@manpower.com.sg
• Recruitment Consultant (R2090579)
• Manpower Staffing Services (S) Pte Ltd
• EA Licence: 02C3423

Additional Information

Shipping Coordinator (Logistics/ Pharma/ Contract) 12 Months Contract Location: Tuas Salary up to $3,000 depending on experience Industry : Pharmaceutical Our client is a leading global biopharmaceutical company dedicated to improving human health through scientific innovation. The organization develops vaccines and innovative treatments across a broad range of therapeutic areas, including rare diseases, immunology, oncology, infectious diseases, diabetes, cardiovascular health, and neurology, with a commitment to advancing healthcare outcomes and improving patients' lives worldwide. Job Summary Responsible for managing end-to-end inbound and outbound shipment operations, ensuring full visibility of shipment flows against plan, and maintaining accountability across carriers and suppliers.

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