Senior Key Account Manager for Corporate Solutions
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About the role
ESET is Europe's leading Cyber Security company with global presence protecting over 1 billion users, 400.000 business in almost 200 countries and territories. Our customers, for more than 30 years, rely on our industry leading technologies. We are trusted by many of the largest companies in the world while being highly regarded by partners and independent analysts for our products and leading research. Job description In 2022, ESET launched its Corporate Solutions Division, dedicated to support Large Enterprises, Governments, and State Security Agencies with bespoke cyber security solutions and services. The Corporate Solutions division is now scaling up its team in Italy to serve our corporate clients. We are seeking experienced Senior Key Account Executives with a "challenger" mindset and a proven direct sales credentials. Key Duties and Primary Functions of the role: Identification, development and winning of new business opportunities in Italy, with focus on public institutions, government agencies and critical infrastructure providers Definition and execution of new business territory growth plan. Accountability for exceeding financial targets and objectives in Italy Accountability for named clients portfolio P/L (sales, revenues, profitability) and customer satisfaction Creation and execution of account plans for named clients to penetrate, build and scale up new client relations. Maintain accurate and timely pipeline development and forecasting data to underpin growth Work with Italy, Global CS Services Leads, Global CS Delivery Lead and Global Market Offering Lead organizations to ensure customer value creation and satisfaction. Work with client vendor Ecosystem to improve ESET positioning. Team up with broader CS and ESET organizations, at HQ, Italy and Worldwide. Skills & Experience That Matter : Proven experience in account management & selling to public organizations in Italy Understanding of the public procurement process and public organizations landscape in Italy, to drive sales efficiently and build up ESET presence in government organizations Advantage if experienced in the field of cybersecurity and conceptual understanding of cybersecurity requirements and solutions & services Advantage if understanding of the cybersecurity industry in Italy Ability and eager to open new opportunities and penetrate new industry verticals Able to E2E manage and opportunity on both client side and within the company, including cooperation and coordination with legal, finance and relevant internal stakeholders Experience with solution and/r service selling, adopting a consultative approach tailored to customer Track record in building and maintaining corporate sales. Mature, emotionally sensitive business decision maker. Customer value evangelist. Ability to operate at senior executive level, whilst engaging all tiers of decision and influence within clients, partners and ESET. Ablility to independently conduct complex and difficult client and vendor discussions. Ability to negotiate issues and service resolution towards mutually acceptable outcomes.
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