Account Executive

Responsibilities

• Serve as a primary day-to-day contact for assigned commercial insurance clients
• Build and maintain strong client relationships through proactive communication and exceptional service
• Manage policy changes, endorsements, certificates of insurance, audits, cancellations, reinstatements, and other account servicing activities
• Partner closely with the Producer to support client retention and long-term account growth
• Coordinate renewal activities, including gathering underwriting information, loss runs, exposure data, and supporting documentation
• Work with carrier partners and internal teams to secure competitive coverage solutions and execute renewal strategies
• Review policies and endorsements for accuracy and completeness
• Assist clients with coverage questions and help explain policy provisions, coverage changes, and renewal recommendations
• Maintain accurate documentation within agency management systems
• Coordinate with internal service, marketing, claims, and underwriting teams to support client needs
• Assist with billing inquiries and policy-related questions
• Perform additional duties and projects as assigned

Requirements

• Commercial insurance experience required
• Experience supporting or managing commercial insurance accounts highly beneficial
• Commercial auto, transportation, or trucking insurance experience beneficial
• Strong client relationship management and customer service skills
• Ability to build trust and maintain long-term client relationships
• Experience working directly with clients, carriers, underwriters, and producers
• Excellent verbal and written communication skills
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Proficiency with agency management systems and Microsoft Office applications
• EDUCATION AND LICENSES
• Active Property & Casualty license required or ability to obtain as required
• Bachelor's degree beneficial
• Professional insurance designations such as CIC, CISR, CRM, ARM, or CPCU beneficial
• #LI-Hybrid
• Pay Details:
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
• Why Join Us:
• At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
• Employee Benefits
• We also offer our employees a comprehensive suite of benefits and perks, including:
• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid t

Benefits

Additional Information

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. JOB SUMMARY Acrisure is seeking an Account Executive to support a large and growing commercial insurance book of business. This role will partner closely with a high-performing Producer and serve as a primary point of contact for clients, helping manage account servicing, renewals, carrier relationships, and overall client retention. The Account Executive will play a key role in maintaining strong client relationships while ensuring exceptional service and responsiveness across a diverse portfolio of commercial accounts. This position is focused on relationship management, account retention, and client support. This not a sales role. This is an excellent opportunity for an experienced insurance professional who enjoys working directly with clients, solving problems, and serving as a trusted advisor throughout the insurance lifecycle.

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