Internal Communication & People Engagment Lead

About the role

The Internal Communication & People Engagment Lead owns the internal communication function end-to-end and drives the people engagement agenda across the organisation. The role ensures communication is clear, structured, and impactful , supporting a shared understanding of our culture and strategic priorities. Beyond communication, the role brings culture to life through meaningful experiences, rituals, and moments strengthening connection, engagement, and a sense of belonging. By combining strong communication fundamentals with a culture-driven approach , this role turns: strategy into shared understanding culture into lived experience You will be part of the Centre of Excellence team and report to the HR Director. 1. People Engagement Define and activate structured engagement programs and key moments (e.g. company-wide campaigns, listening initiatives, cultural rituals, leadership interactions) Translate company purpose, values and strategy into concrete experiences and behaviours Partner with transversal teams to embed culture into day-to-day practices and key touchpoints Reimagine engagement through innovative formats, storytelling and participation Ensure communication actively supports engagement , while maintaining clarity and relevance 2. Internal Communication Define, own, and continuously evolve the internal communication strategy and governance Ensure communication is clear, consistent, timely and relevant Design and manage end-to-end communication experiences across all channels Ensure communication is inclusive, accessible, and adapted to diverse audiences and geographies Act as the go-to reference for people-related communication across the organisation 3. Leadership & Change Communication Act as a trusted advisor to senior leaders on communication and engagement topics Support key transformations through structured communication plans Elevate leadership communication via frameworks, tools, coaching Strengthen leadership visibility, clarity, and dialogue across the organisation 4. Innovation & Continuous Improvement Bring in external trends, best practices, and fresh perspectives Test and implement new formats, tools, and communication channels Continuously improve how people access information, interact with leaders, connect with each other Ensure strong coherence across messages, channels, and experiences Key Requirements & Experience Bachelor's or Master's degree in HR or a related field 5+ years of experience in internal communication, employee engagement, or culture-related roles Proven track record in designing and executing company-wide communication strategies, leading engagement programs or cultural transformation initiatives Experience in international or multi-market environments is a strong plus Exposure to senior leadership environments is an asset Key Skills & Mindset Strong communication skills in English and French (Dutch is a plus) Naturally positive, collaborative, and team-oriented Able to navigate fast-paced, evolving environments with structure and focus Strong analytical and conceptual thinking , with a solution-oriented mindset Ability to take both a helicopter view and drive execution "Can-do" mindset - turning challenges into opportunities

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