Benefits Technology Coordinator

Responsibilities

• Supports and demonstrates IMA's core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• P rovides internal and external support as a Client Onboarding coordinator for new and existing Employee Navigator clients , including implement ation and maintenance of Benefit Administration Systems
• Provide s ongoing technical support contact and develop s and maintain s relationships with external vendors, third parties and carriers
• P rovide s research resolution for escalations from internal and external clients, and complete s special projects as assigned
• Build s client platforms and project management of client onboarding and renewal
• REQUIRED EXPERIENCE AND SKILLS include but are not limited to:
• Up to 6 months of similar or related experience
• Equivalent to a two-year college degree or completion of a specialized course of study at a business or trade school
• Excellent interpersonal skills, both internally and externally
• Ability to be firm and persuasive when needed, while maintaining good relationships
• High degree of courtesy, diplomacy and tact
• Ability to handle sensitive information with confidentiality
• Proficiency with Microsoft products and agency systems including Employee Navigator
• Ability to analyze and interpret data
• Strong communication and presentation skills, as well as written skills
• Ability to communicate ideas in a clear and concise manner
• Commitment to work through projects to completion
• Strong reasoning skills
• Excellent organizational skills
• Effectively prioritizes tasks and manages multiple projects while meeting timelines
• #LI-TC1
• Compensation & Benefits
• *These benefits do not apply to internship roles.
• Why Join IMA?
• We've built a reputation for putting our associates first
• What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
• We work in teams. We sell in teams. We win and prosper as a team
• We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
• We are recognized nationally as a leader in our industry
• 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
• 2023 Inc. Magazine's Best Workplaces
• 2023 Denver Business Journal's Best Places to Work
• 2022-2023 Connecticut Top Work Places
• 2021-2023 Inc. 5000's List of Fastest Growing Companies
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• 2022-2023 Kansas City Business Journal's Best Places to Work
• 2021-2023 Charlotte Business Journal's Best Places to Work
• 2021-2023 Los Angeles Business Journal's Best Places to Work
• 2021-2023 The Salt Lake City Tribune Top Work Places
• 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
• 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category
• 2021 Dallas Business Journal's Best Places to Work
• 2021 Alaska Journal of Commerce's Best Workplaces in Alaska
• This Job Description is not a complete statement of all duties and responsibilities comprising this position.

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