Healthcare Assistant-Medical PCU (5W) -Sharp Memorial Hospital-Day Shift-Full-Time

Responsibilities

• Collaborates with the interprofessional team in the delivery of quality patient/resident care under the direction of a licensed nurse. Delivers care with consideration to populations served including age specific needs/care. Contributes to overall unit functions.
• Required Qualifications
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Requirements

• H.S. Diploma or Equivalent
• Other Comparable to certified nursing assistant course.
• 1 Year recent experience in geriatric setting or recent experience in an acute care hospital.
• 1 Year experience as unit clerk/secretary.
• Essential Functions
• Teamwork and Communication
• Greets and makes welcome a variety of customers by telephone and in-person.
• Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages. Acts on requests for customer assistance.
• Uses scripts as appropriate including answering phones, transferring calls and service recovery.
• Answers call lights within four (4) rings or calls into patient rooms to validate request.
• Answers phone within four (4) rings and transfers calls as indicated.
• Responds to all inquiries with a timeliness that promotes customer satisfaction.
• Coordinates with physicians and department team members via paging system or phones.
• Assists in directing others during crisis intervention (codes, disasters, etc.).
• Communicates effectively with all levels of staff and uses chain of command per unit guidelines.
• Prioritizes workload in accordance with patient's needs and staffing patterns, as appropriate.
• Validates understanding of new patient needs or changes in assignment.
• Communicates with other staff to develop plan for best use of resources.
• Asks for assistance to get workload completed.
• Reports to license nurse or supervisor when unable to respond to number of current demands.
• Seeks feedback from co-workers about strategy to complete work more efficiently.
• Completes and signs appropriate documents accurately and timely.
• Admissions, Discharge and Transfer Responsibilities
• Ensures complete room set up for new admission (bedpan, urine container, tissue paper, basin, fresh water, etc.).
• Meets and greets new patient/resident and family members on admission to the unit.
• Orients patient/resident and family to the facility/room.
• Inventories and documents patient's personal belongings on inventory sheet upon admission and updates as needed.
• Accounts for patient's belongings during transfer and discharge process.
• Transfers/transports patient to activities, therapies and other departments on time and in a safe manner.
• Removes all patient's equipment and supplies upon discharge.
• D/c's patient from IDX within expected timeframe of patient leaving unit.
• As directed by RN, appropriately enters orders related to equipment, supplies and dietary needs; seeks RN clarification when needed to ensure accuracy.
• Patient Care Activities
• Provides patient care within scope of responsibilities.
• Provides and documents daily care of patient per unit standards.
• In monitored units, follows telemetry process and collaborates with central telemetry for initiating/discontinuing monitoring.
• Communicates or questions requests outside of scope of practice to licensed nurse.
• Identifies and communicates new resident/patient care issues/concerns.
• Communicates changes in patients/residents condition.
• Takes rapid action in life threatening situations and immediately notifies the licensed nurse.
• Communicates plans to transfer patients/residents to other departments or discharge to home.
• Safety
• Complies with universal precautions and hospital infection control policies.
• Uses proper body mechanics and safe patient mobilization equipment to

Benefits

Additional Information

Hours : Shift Start Time: 7 AM Shift End Time: 7:30 PM AWS Hours Requirement: 12/36 - 12 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.150 - $28.950 - $32.420 This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement. This position was originally posted to ratified SEIU members from 06/09/26 - 06/17/26. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.

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