Senior Product Designer

About the role

We are looking for a motivated and talented Senior Product Designer to lead our design efforts in creating intuitive and delightful user experiences, while delivering on our Product vision. Your expertise in user research, interaction design, and visual design will be key in crafting solutions that meet our user's needs and drive engagement. This is achieved by understanding and translating our customer's complex problems into thoughtful, intuitive designs. This role is a hybrid position where you'll be required to come into our North York, Toronto office twice a week.

Responsibilities

• Build a deep understanding of the subject matter and problems we're solving for our customers
• Always be an advocate for the end user that drives change to design and interaction with our products
• Collaborate with product and engineering teams to bring designs to life
• Work closely with product managers to ensure design fits function. Ensure deliverables are measured and validated post launch and have achieved an optimal user experience. If not, proactively iterate with the team.
• Identify and influence our roadmap with opportunities to improve our user experience.
• Iterate on design systems, style guides, and best practices to ensure all FacilityOS products represent a consistent and familiar user experience
• Lead the design of our complex, and cross platform projects from end-to-end
• Build and maintain user personas and storyboards
• Engage our customers through interviews and usability testing
• Formulate a repetitive approach to UX research and user testing
• Communicate research learnings and test results to stakeholders
• Present and support design deliverables to design peers and stakeholders. Be open to feedback and collaboration.
• What You Bring to the Table:
• Minimum 5 years of experience in product design, including web and mobile designs
• At least 2 years of experience in a high-growth SaaS company
• Formal and up to date training
• Solid understanding of user-centered design principles, interaction design, and responsive design
• Proficiency in design and prototyping tools
• Love to collaborate and enjoy iterating on designs
• An exceptionally portfolio to showcase your achievements
• The ability to work under pressure and adapt to change
• The ability to balance customer needs against the company's vision
• Why work at FacilityOS?
• We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:
• 🩺Comprehensive health coverage
• 🏠A Hybrid work environment
• 💡Opportunity for advancement and growth
• 🍕 Catered Events, Snacks, Drinks - You won't go Hungry!
• 🥳 Birthday and Life Celebrations
• 🎉 Two annual parties in a year
• FacilityOS Commitment
• FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.
• Please note that all candidates must be legally eligible to work in Canada or United States.
• Background and Reference Checks
• Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.
• FacilityOS thanks all candi

Benefits

Additional Information

About FacilityOS FacilityOS is a fast-growing company redefining how facilities operate-bringing safety, security, and daily operations into one unified platform used by organizations around the world. As we continue to scale globally, we're building a team of driven, curious people who want to make an impact. You'll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum. We're proud to be recognized as one of Canada's Best Workplaces™ for 2026 , based on direct employee feedback-reflecting a culture built on trust, support, and high performance. If you're looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

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