Senior Product Manager - Onboarding

Responsibilities

• What you'll ship
• KYC conversion improvements across all markets, from discovery and drop-off analysis through to shipped UX iterations and measurable uplift
• Compliant, locally adapted KYC flows for the US, Canada, Australia, and New Zealand, mapped to each market's regulatory requirements
• Vendor coverage assessments for each new market, with gaps identified and closed through structured selection or contract work
• A structured A/B testing and experimentation programme that drives iterative, evidence-based improvements to the onboarding journey
• Commercial outcomes across 10+ identity verification and compliance vendor relationships, including negotiations, renewals, and performance reviews
• Onboarding workstream contributions to the GC integration, acting as the CIV team's representative in cross-functional forums

Requirements

• Hands-on experience with KYC, KYB, identity verification, or regulated financial onboarding, or strong adjacent experience in areas like marketplace onboarding, fraud and risk, or compliance-adjacent product work
• A track record of owning conversion funnels: you know how to diagnose drop-off, design experiments, and ship iterative improvements that move the needle
• Experience managing external vendor or supplier relationships with real commercial accountability, including contract negotiations, renewals, and performance management
• Comfort operating across multiple markets with varying regulatory requirements, without needing heavy guidance to navigate the complexity
• PM II or Senior PM level: you operate independently, represent your domain in senior forums, and drive cross-functional alignment across Engineering, Design, Legal, Compliance, Risk, and Commercial
• Grow your way
• At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
• You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
• No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
• Unlock your full potential and join us to eliminate financial bureaucracy. If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
• Want a peek behind the scenes? Check out what life at Mollie is really like.
• AI at Mollie
• We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
• AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to sha

Additional Information

Senior Product Manager - Onboarding - Milan Build with us Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies use Mollie to get paid, manage money and grow - with products designed to be simple, scalable, and dependable. With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of. Sound like your kind of place? Let's build together.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mollie? Share your experience