Manager, Process Manager- Global Payment Network

Requirements

• Bachelor's Degree or Military experience
• At least 2 years of experience in Process management or Rrisk
• Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
• Lean certification or Six Sigma certification
• 5+ years of experience in Process management
• 5+ years of experience in Project management, Compliance, or Risk Management At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• McLean, VA: $134,400 - $153,300 for Manager, Process Management
• Richmond, VA: $122,100 - $139,400 for Manager, Process Management
• Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is expected to accept applications for a minimum of 5 business days.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
• Capital One Financial is made up

Benefits

Additional Information

Manager, Process Manager- Global Payment Network Manager, Process Manager - Network Product Well-Managed As a Manager of Process Management within Transaction Processing, you will be responsible for ensuring all risk efforts are flawlessly executed. Our team bridges product, tech, and risk partners to ensure Transaction Processing products and platforms remain well-documented, efficient, and fully supported. You will serve as the primary subject matter experts and single point of contact for risk initiatives. You will blend analysis with process optimization to establish streamlined risk workflows and execute proactive data collection-ensuring on-time execution and continuous audit readiness. General Responsibilities Cross-Functional Partnership Collaborate with technical teams, stakeholders, and risk partners to ensure transaction processing products remain efficient, well-documented, and fully supported. Act as a single point of contact to partnering with Product and Risk, ensuring successful execution of assessments, testing, audits, and regulatory requests. Compliance & Risk Management Drive issue remediation and closure to ensure risks are mitigated and issues are resolved timely. Process Excellence & Documentation Develop and maintain formal L2 process documentation, including procedures and process flow diagrams. Establish and maintain team standard work to ensure a consistent, well-managed support model.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Capital One? Share your experience