Lead Project Manager

Responsibilities

• Manage designated Project Management staff, including mentoring, developing career paths, and building role‑specific competencies.
• Ensure all required training is completed and documented.
• Review system configurations and study documents to ensure accuracy, quality, and compliance with SOPs and standards.
• Coordinate routine status meetings to support communication, workload oversight, and forecasting.
• Collect and monitor staff metrics to support operational insights.
• Independently lead all phases of program/study delivery, including Planning & Setup, Monitoring, and Closeout.
• Gather customer requirements and communicate them effectively to internal teams.
• Develop study documentation and oversee equipment distribution and tracking.
• Prepare and deliver operational reports.
• Oversee study data and documentation archiving in alignment with quality expectations.
• Set and maintain clear customer expectations throughout the project lifecycle.
• Monitor timelines and manage financial elements, including budget review, revenue forecasting, scope changes, and invoice reconciliation.
• Identify risks, propose mitigations, and escalate issues when appropriate.
• Manage internal and external negotiations to support collaboration, efficient resource use, and positive team environments.
• Apply structured problem‑solving approaches and maintain issue‑tracking documentation to ensure timely resolution.
• Provide primary service line support to cross‑trained colleagues.
• Serve as point of contact for focus areas within the service line, as applicable.
• Influence strategic decision‑making and support the execution of departmental objectives.
• Act as operational readiness lead for new product initiatives within the line of business.
• Guide study teams to ensure consistency across therapeutic areas or programs and alignment with customer objectives.
• Ensure timely completion of training requirements.
• Present study services at Investigator Meetings or site initiation meetings when needed.
• Participate in client meetings with Business Development or Operations to present services and operational data flow.
• Assist in developing training plans and onboarding new Project Management team members.
• Perform other duties or special projects as required.
• What We Look For
• Bachelor's degree and proven project management skills in a clinical research, pharmaceutical, or related technical environment.
• Demonstrated ability to mentor and develop staff.
• 5-10 years of relevant industry experience, preferably within the pharmaceutical or life sciences sector.
• Strong understanding of the drug development process.
• Excellent organizational, interpersonal, time‑management, and prioritization skills.
• Strong verbal and written communication skills, including fluency in English.
• Proficiency with Microsoft Office tools.
• High attention to detail and responsiveness to requests.
• Valid passport and ability to travel approximately 20%.

Benefits

Additional Information

Responsible for staff management and directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service. As a Lead Project Manager, you will oversee staff management and the successful delivery of client projects to ensure high‑quality, on‑time, and on‑budget outcomes. You will play a key role in maintaining service excellence, ensuring operational consistency, and supporting both customer satisfaction and team development across project lifecycles.

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Company Intel

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