CSP Mitra (Customer Service Point Executive)
External
Tm Inputs And · Mumbai, IndiaPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Conduct a minimum of 50 visits per month across assigned CSP outletsMonitor day-to-day activities of CSP outletsEnsure all banking services are functioning effectively, including:Account opening (including Jan Dhan accounts)Cash deposits and withdrawalsFund transfersBalance inquiries and mini statementsSupport for social security schemes (e.g., Atal Pension Yojana)Loan recovery supportEnsure infrastructure availability and functionality (Passbook Printer, m-ATM, TAB devices, etc.)Identify and rectify irregularities or audit observationsSubmit visit reports and escalate issues to the bank as requiredPerform any additional tasks assigned by the bank related to CSP monitoring
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at TM Inputs and Services Pvt Ltd? Share your experience