Customer Service Officer

Requirements

• Diploma or equivalent and above
• Extrovert personality is a plus point
• Knowledge in real estate industry is an added advantage
• Working hours:
• Monday to Friday: 9am to 6pm
• Saturday: 9am to 1pm
• Interested candidates are invited to submit a comprehensive resume, current and expected salary, and date of availability.
• We regret that only shortlisted applicants will be notified.

Additional Information

Job Description: Attend to agents' requests and inquiries via email and phone including transfer of calls to relevant departments Attend to client's enquiries and complaints professionally Manage and handle customer service mailbox and forwarding to the relevant departments Update personal particulars of agents in the system as and when necessary Assist in agents' on & off boarding process Process any reimbursement requests to agents Daily collection of mails and distribution of mails to relevant departments including agents Assist agents over the counter and assisting the team and other departments Occasionally assisting at showflat launches and events Any other ad hoc duties as may be required

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