Housing Services Rep I

Responsibilities

• Review and evaluate PennHOMES and Low Income Housing Tax Credit applications to ensure the inclusion of high-quality supportive services programs.
• Provide technical assistance that enables sponsors, owners, property managers, and site staff to assess the types of resident services needed and to develop service program plans responding to those needs.
• Review plans for service enriched housing programs and consult with PennHOMES and Low Income Housing Tax Credit applicants to facilitate implementation of supportive service programs. Instruct staff on PHFA expectations and reporting requirements.
• Conduct in person site visits and review program reports to monitor and evaluate the delivery of services. Make recommendations for resolving complicated issues and improving programs for residents.
• Identify community resource providers and create opportunities for site staff to build relationships that strengthen resident access to and use of resources. Promote PHFA supportive services programs with interested organizations.
• Analyze and develop sources of new services as appropriate and broker relationships with property managers and site staff.
• Facilitate training and professional development to improve services for residents and communication between property management and service providers. Coordinate informational meetings and educational workshops; assist with development and implementation of the annual conference.
• Be an integral part of the annual Multifamily Affordable Housing Conference. This includes promoting the event, assisting in the planning of sessions and other logistics, working at & attending the event, and other duties related to the conference as assigned.
• Contribute information for inclusion in the supportive services monthly newsletter, Quick Connections, and when requested, informational brochures and program guides.
• Make recommendations to improve the supportive service program. Prepare program reports, analyzes information submitted from sites, and other documentation as required by the Manager of Housing Services.
• Develop and maintain database, which reflects program activities and is responsive to divisional reporting and information needs.

Requirements

• Bachelor of Science - Social Work, Relevant professional experience (1-3 years)
• Relevant professional experience (1-3 years)
• EEO Statement
• The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.
• Diversity Statement
• PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.

Benefits

Additional Information

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description

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