Senior Manager, Learning & Development

About the role

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.

Responsibilities

• Responsibilities will vary based on business priorities, but this role's primary duties include the following:
• Learning Strategy & High-Impact Program Delivery
• Define and execute a focused learning strategy aligned to Evergreen's highest-priority business needs
• Personally design, build, and deliver high-impact programs, including:
• End-to-end employee and leader onboarding (focused on accelerating time-to-impact)
• Manager and leadership development
• Employee career growth paths and development programs
• Clinical, operational and technical enablement, in partnership with our Clinical and IT Technical trainers
• Learning support for major company initiatives (e.g., company all-hands events, provider education)
• Execution of mandatory compliance training in partnership with Legal/Compliance
• Build practical, scalable learning experiences using blended and asynchronous formats for a distributed workforce
• Leverage AI-enabled tools in day-to-day design, content creation, and knowledge access to improve speed, quality, and scalability
• Ensure all learning approaches meet Evergreen's standards for quality, accuracy, compliance, and data privacy
• Clinical, Technical & Other Cross-Functional Partnership
• Act as a key learning partner to Clinical Operations leadership, aligning learning directly to care delivery workflows, performance expectations, and operational priorities
• Prioritize learning investments based on Clinical Operations needs, recognizing this as the organization's highest-impact capability area
• Partner with our Clinical and IT Technical trainers to both build and integrate their training needs, materials and subject matter expertise into our training programs
• Partner with Clinical, Technology and Operations leaders to identify capability gaps and define practical solutions
• Translate business and clinical requirements into clear, effective learning experiences that drive performance
• Influence stakeholders without formal authority by grounding recommendations in business outcomes
• Program Execution & Measurement
• Define and track success using a combination of:
• Learning adoption and engagement
• Business outcomes (e.g., time-to-productivity, manager effectiveness, employee satisfaction scores, retent

Requirements

• You are energized by translating ambiguity into practical, scalable approaches that help teams perform at a high level, especially in operational and clinical settings.
• Your Role
• As Senior Manager, Learning & Development , you will serve as Evergreen's primary learning leader and builder, owning the design and delivery of our most business-critical learning priorities.
• While this position is fully remote, candidates should be able to work core business hours of 9am-5pm in the Central time zone.
• Evergreen's current learning technology and tool stack includes: WorkRamp (LMS), Articulate, 7Taps, Tango, and LinkedIn Learning. Evergreen utilizes the Microsoft suite of products, including Copilot.

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