IT Consultant

About the role

We are seeking an IT Consultant to help scale and modernize our internal and customer-facing IT operations. This role is focused on automating manual IT processes, supporting compliance (SOC 2 and public-sector requirements), and responsibly leveraging AI tools to improve efficiency without compromising security. You'll work at the intersection of IT operations, security, and customer enablement-supporting both internal teams and external stakeholders (including city, county, state, and federal partners). This is a hands-on role for someone who can both execute and design better systems as we grow.

Responsibilities

• IT Operations & Automation
• Provision, manage, and deprovision user accounts across systems (Google Workspace, SaaS tools, etc.)
• Handle day-to-day incoming IT support requests
• Identify manual, repetitive IT workflows and design automated solutions
• Build and maintain scripts, integrations, or workflows to streamline IT operations
• Improve onboarding/offboarding processes for speed, accuracy, and auditability
• Compliance & Security (SOC 2 + Public Sector)
• Support SOC 2 controls, audits, and ongoing compliance processes
• Maintain and improve IT policies, procedures, and documentation
• Partner with engineering teams to enforce good security practices including access controls and least-privilege principles
• Respond to customer IT/security questionnaires (including government entities)
• Ensure systems and processes meet requirements for public-sector customers
• Customer-Facing IT Support
• Provide documentation and evidence required by customer IT departments
• Support security reviews and vendor onboarding processes
• Act as a liaison between internal technical teams and external compliance stakeholders
• AI Enablement (Responsible Use)
• Identify opportunities to leverage AI tools to improve IT workflows and documentation
• Establish and enforce guidelines for safe and compliant AI usage (data handling, access control, privacy)
• Evaluate AI tools with a clear understanding of risks, limitations, and appropriate use cases
• Required Qualifications
• 3-7+ years of experience in IT operations, IT consulting, or systems administration
• Hands-on experience with identity and access management (IAM) and SaaS provisioning
• Familiarity with SOC 2 controls, audits, and security best practices
• Experience supporting compliance requirements for enterprise or public-sector customers
• Strong scripting or automation skills (e.g., Python, Bash, or no-code/low-code tools)
• Ability to create clear, audit-ready documentation

Requirements

• Experience working in a high-growth startup (Series A-C)
• Familiarity with tools such as Google Workspace, MDM, Vanta, and cloud infrastructure like AWS, GCP etc.
• Experience responding to security questionnaires (RFPs, vendor risk assessments) and flags
• Exposure to frameworks beyond SOC 2 (e.g. NIST, FedRAMP, CJIS, GDPR)
• Experience implementing or governing AI tools in a business environment
• Key Traits We're Looking For
• Systems thinker: You don't just execute tasks-you redesign and automate them to scale
• Detail-oriented: You understand that compliance and security require precision
• Pragmatic: You balance speed with risk in a startup environment
• Clear communicator: You can translate technical and compliance concepts for non-technical stakeholders
• Ownership mindset: You see gaps and fix them without waiting
• Why This Role Matters
• This role is critical to enabling the company to scale Forerunner into regulated environments. You'll directly impact our ability to win and support public-sector customers while building a modern, automation-first IT function.
• Compensation is ~$70-$85/hr, depending on experience.

Benefits

Additional Information

Job Title: IT Consultant (Automation, Compliance & AI Enablement) Location: Remote OK, Hybrid preferred (New York, Berkeley, Portland ME) Type: Contract - 10-20 hrs/week for 3+ months, with possibility to extend.

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