Senior Director, Animal Care Operations
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About the role
Are you a strategic thinker with a talent for leading diverse teams? Are you passionate about promoting an inclusive work environment? Do you find inspiration in improving the lives of animals? If so, consider the role of Senior Director, Animal Care Operations. The Senior Director ensures that shelter staff, volunteers, and foster families provide good care and support for animals, leading to the best possible outcomes both in the shelter and in foster homes. The Senior Director champions the belief that animals receive the best care when the people who care for them are well supported. This involves effective recruitment and onboarding, ensuring established standards are met, and fostering a culture where staff and volunteers feel valued and empowered to contribute meaningfully. Operationally, the Senior Director will oversee the adherence to established processes while encouraging innovative practices that enhance animal welfare and support for people. This includes sharing successful innovations with the broader animal welfare community. The ASPCA Adoption Center & Kitten Nursery provides intake and holistic care, including medical and behavioral support, and outcomes for animals in New York City that need us most. Our population consists of five groups of animals: Animal victims of cruelty and neglect brought to us by the NYPD Animals brought to us through our Community Engagement team Underage kittens and other medically compromised stray animals Animals surrendered by their owners and in need of adoption into new homes Animals transferred in from shelter/rescue partners The Adoption Center & Kitten Nursery teams utilize and develop best practices for providing care and innovative placement strategies for these specialized populations and are committed to engaging community members in animal care efforts.
Responsibilities
- The Senior Director, Animal Care Operations (Senior Director) reports directly to the Senior Director of Operations, Adoption Center & Feline Programs (SDO) and has three direct reports and 29 indirect reports.
- The Senior Director will collaborate with the Vice President and Senior Leadership Team to position the Adoption Center as a learning hub that encourages public involvement as ambassadors for the ASPCA's mission through volunteerism, fostering, and adoption.
- The Senior Director will lead a high-performing team dedicated to the care of approximately 2,000 at-risk pets each year, working effectively with internal and external stakeholders to achieve the ASPCA's ultimate goal: ensuring that all animals live fulfilling lives.
- Where and When You'll Work
- This position is an on-site role and reports to the 92nd St. ASPCA Adoption Center location.
- The schedule for this role will be a 5 consecutive-day workweek; one weekend day may be required.
- Periodic schedule flexibility should be expected, including evening, weekend and holiday coverage to accommodate Adoption Center and team events and operational needs.
- What You'll Get
- Responsibility buckets are listed in general order of importance, and include but are not limited to:
- Program Leadership and Strategy
- As a member of the department's Senior Leader
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