Director, Academy Product ­& AI

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At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. If you are an Internal Candidate, please apply via our Internal Job Board . ---- To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we've identified consistent expectations for all of Guild's people managers - helping you know what to expect from your experience here. ---- Guild is hiring a Director of Product & AI to lead our Academy Product team . Guild's Academy product delivers short-form, employer-customized learning programs to frontline teams. Completion rates top 80%, customer NPS is strong, and the product is available globally. You'll own the full product and engineering org - setting vision, rapidly shipping features, and coaching a small, AI-fluent team that punches well above its weight. You will lead both Product and Engineering/AI across both the learner and administrator experience, with five direct reports. This team will research, prototype and write production-grade software in close partnership with AI coding tools: using them to move faster, think bigger, and spend more time on the problems that actually require human judgment. You will play a critical role in continuing to champion this model, build a team culture around it, and lead with adaptability in an environment where the craft of both product and engineering is evolving in real time. Outcomes You Will Drive: Academy completion & behavior change rates exceed 80% Academy customer NPS exceeds 80 New product features are directly linked to revenue growth What You'll do to Achieve those Outcomes: Deeply understand the key inputs to your product vision: learner voice, administrator voice, evolving external landscape and opportunities to innovate and leverage AI. You'll listen deeply to learners, administrators, internal Academy success teams, competitors, and L&D experts, collate those findings, and develop your own strong perspective at what accelerates team transformation. Deliver and evangelize (internally and externally) a product vision that reflects a thesis on what drives behaviour change in an organization and tangible differentiation from competitors Make thoughtful prioritization decisions in both the long and short term. You will own the long-term vision but be constantly belief-updated and seeking new opportunities as the landscape evolves. Drive alignment on product strategy, including engaging teams at all levels across Academy Success, Go-To-Market, and cross-functional executives, and crafting narratives that create urgency Champion the Academy product externally at conferences and events, internally within Guild, and directly with our customers - always in learning and feedback-gathering mode to continue to iterate and improve. Lead and develop a high-performing, AI-fluent team of product managers and engineers, providing clear expectations, regular feedback, and meaningful growth opportunities through effective 1:1s, performance management, and career development - including helping the team build strong instincts for working effectively with AI tools. Champion and shape the team's AI-first culture - establish norms around how AI tools are used in the research, design and development workflow and help the team continuously refine their judgment about when to trust, when to verify, and when to go deeper than the AI. Guide the team's operating cadence , including planning, status updates, and retrospectives. You are a strong fit for this role if you have: Have shipped AI-workflow centered product in the last year and shown that it delivers value Experience owning a holistic product roadmap and managing both product managers and engineers A track record of shipping high-quality, production-ready software from discovery and design through implementation, rollout, and iteration. Genuine enthusiasm for AI-assisted design, prototyping and development. You use AI tools daily in the flow of work, understand their strengths and failure modes, and you're excited to help a team continue to stay ahead of the curve A knack for building cross-functional relationships across organizational boundaries, influencing peer leade

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