6 Months Claims Recovery Specialist (Insurance) - Up to $3000 #NKA

About the role

Location: Raffles Place Duration: 6 months contract Working Hours: Mon - Fri, 9 - 6 Salary: Up to $3000 + 0.5 month completion bonus Job Responsibilities: Demonstrate technical proficiency in resolving recovery of claims and ensure that the recovery target is met Contact and engage with our policyholders on daily basis to gather information and assist them in claim submission to third party Use sound communication skills to successfully persuade and convince policyholders to proceed with the claim recovery process Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial representatives Ensuring proper tracking and documentation of calls activities and outcomes Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks. Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company. Highlights any potential concerns /risks and proactively shares best risk management practices. Any other ad-hoc assignments/projects assigned by supervisor. Job Requirements: Minimum Diploma or Bachelor's Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery or customer service experience (telemarketing/sales) Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd

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