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Veterinary Receptionist

External
veterinarypracticepartners logoVeterinarypracticepartners · Hebron, KY
Full-timeOn-site2w ago
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Responsibilities

  • As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:
  • All the benefits you deserve- medical, dental, vision, retirement for full-time employees
  • Paid time off. Take the time you need to recharge.
  • Employee pet discount because we know your pets are family, too.
  • 401(k) with a generous company match to help you invest in your future while you care for pets today.
  • Salary: $15 per hour
  • Schedule: 30-34 hours per week, more available if wanted. 4 day work week with a rotational every other Saturday
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Requirements

  • Previous experience as a veterinary receptionist is preferred.
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor
  • About The Pet Wellness Group
  • #CSR

Benefits

Dental insuranceVision insurance401(k)

Additional Information

The Pet Wellness Group is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

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