Retention Specialist - Alabang

About the role

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support. B2B Sales Specialist Must be a college graduate At least 2 years B2B sales or support experience Preferably with CRM background Retention Specialist Must be a college graduate Must have at least 2 years experience in renewals, retention or inside sales Must be familiar with CRM tools (e.g., Salesforce, HubSpot) Tech Customer Success Specialist Must be a college graduate Must have at least 2 years relevant experience Must have experience with customer success principles, SaaS business models and CS platforms Good customer service skills Willing to work onsite, and on shifting schedules Can start ASAP Note: Applicants falling under new K-12 Curriculum should be graduates of senior high school, however under the old (before K-12) curriculum, high school graduates are welcome to apply. Education proofs should be submitted at the time of joining/offer. Walk in at our Career Hub: G/F Entrata Bldg., Civic Drive cor Corporate Ave., Filinvest, Alabang. Monday to Friday | 9AM-4PM Benefits and Company Perks: - Structured career path - Growing and expanding team - more internal career progression opportunities for all - Safe work environment - Free HMO coverage from day 1, including your domestic partner - Skills training opportunities - Paid leaves - Annual appraisal

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