L2 Application support
External
Encora Technologies · SingaporePrepare for this interview
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Requirements
- Positive attitude and willingness to learn
- Strong documentation and reporting skills
- Proficiency in MS Word, Excel, PowerPoint
Additional Information
Scope of Work & Responsibilities ✅4-6 Years Experience (Mid-Level L2 Support) Provide Level 2 support for Java applications Analyze, troubleshoot, and resolve incidents Support RCA and issue resolution Work with SQL queries for data validation and troubleshooting Collaborate with cross-functional teams Coordinate rollback activities during failed deployments Update configuration documentation Restart and monitor batch jobs Technical Skills: Strong in Java, JavaScript, SQL (hands-on) Understanding of Middleware and API Gateway Experience in production support environments
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