ITSM Service Improvement Lead
External
Oss · New ZealandContractOn-site4d ago
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About the role
ITSM Service Improvement Lead (ServiceNow) About the Role We are looking for an experienced ITSM Service Improvement Lead to help reduce a large backlog of Service Desk tickets relating to user and application provisioning. Working in a ServiceNow environment, you will review current processes, identify bottlenecks, implement improvements, and help improve service delivery performance. This is a hands-on role for someone who can drive change and deliver outcomes, not just make recommendations. ...
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Company Intel
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