Service Delivery Manager

Requirements

• Not Specified
• Physical Demands
• -Sitting
• -Standing
• -Extended Computer Usage
• -Walking
• Work Environment
• -Well-lit
• -Remote
• -Noise Level -Quite
• -Climate Controlled
• For this US-based position, the base pay range is $65,000.00 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
• This job is eligible to participate in our annual bonus plan at a target of 10.00%
• The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
• If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
• CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
• To learn more, visit: R1RCM.com
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Benefits

Additional Information

Essential Responsibilities Own end-to-end patient operations across assigned clients, including patient access, scheduling, pre-registration, authorization, and customer service, while driving KPI improvement and leading remediation plans for performance risks. Lead client and stakeholder relationships as the main point of accountability, guiding client discussions, aligning cross-functional teams, and removing barriers to execution. Turn analytics into action by conducting deep-dive performance analysis, identifying trends and root causes, and establishing clear daily, weekly, and monthly monitoring rhythms. Build and lead high-performing teams across geographies and functions, with a focus on coaching, performance management, succession planning, and strengthening analytical and problem-solving capabilities. Drive process improvement and scalable delivery by standardizing reporting, implementing best practices, and developing repeatable frameworks in complex, matrixed, outsourced environments. Education Level Bachelor's - Equivalent experience will be considered in lieu of a degree Experience Level At least 5+ years of Operational experience with at least 3 years in Revenue Cycle and 2+ years of management experience. Licenses and Certifications Not Specified

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Company Intel

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