Senior Business Process Consultant

Benefits

Additional Information

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together. **This position is eligible to work from home anywhere in the United States** Essential Functions: Business Process Management (BPM) Leads the creation and enhancement of complex and enterprise-wide business processes and initiatives, including initiatives that encompass multiple processes that are considered initiatives on their own Serves as Business Process Management project leader, including leading the work of team members associated with the project and delegates assignments to the BPM team as appropriate. Leads team members outside of Business Process Management in what their responsibilities are in conjunction to process improvement, and helps teams by resolving impediments that interrupt the flow of services Analyzes new and existing processes. Identifies and designs potential process, system changes, or workflow changes to support the needs of all impacted stakeholders and/or teams Collaborates with all stakeholders and teams to develop the needed process enhancements, supporting system functionality, and workflows Meets with stakeholders to gain support on future initiatives and ensure buy-in Initiates deployment of changes and monitors status after implementation to ensure changes are operating as intended Monitors business process performance of assigned projects after implementation, such as resource utilization, workload efficiency, service standards, and business expenses with the process owners or independently to present to leaders when a process owner is unavailable Maps relationships and dependencies between processes and sub-processes across functional areas, clearly identifying the hand-offs Develops metrics to demonstrate weaknesses or strengths of current processes and makes recommendations for improvements Leads and serves as a subject matter expert in the review of their assigned departments and/or initiatives to confirm they are still using best practices for business process improvements as defined by the BPM department. Works with assigned department/initiative to improve their understanding of process improvement and help them to follow the set guidelines and best practices. Serves as a technical resource to Business Process Specialists to review their own departments and initiatives as appropriate Recommends any changes needed to help guide the organization in advancing the BPM discipline maturity from initial stages to adherence and towards BPM center for enablement to people leader and collaborates with people leader on solutions Leads the development and maturation of the functional decomposition framework for assigned processes. Ensures comprehensive categorization and continuous improvement of processes Stakeholder Management, Strategy and Execution Support Builds and maintains relationships with EMC stakeholders Proactively communicates the status of the efforts with stakeholders, especially senior leadership of the business area Contacts and visits assigned teams and stakeholders regularly to discuss business processes and supporting workflows Collects feedback, recommends improvements, and, and implements approved changes Serves as a business partner in identifying and suggesting effective changes in business processes to support business vision, objectives, and strategies Presents ideas to executive-level leaders for support and/or collaborates with other team members on presenting to executive-level leaders Serves as the subject matter expert to team by collaborating with team members as issues and concerns arise, and provides recommendations and resolution advice. Provides context and teaches team members about different departments in the organization and how they relate to each other and Business Process Management as appropriate Develops organization-wide strategies for process optimization and ensures consistency in process design by reviewing workflows and automations already implemented and entered into the Process Management tool. Reviews with leadership to confirm the areas being worked are being prioritized correctly by value brought to EMC through either time, quality, cost or productivity gains Collaborates with people leader on the BPM department vision and roadmap, including building and managing product backlog, and developing a prioritization strategy that maximizes the value being delivered Drives innovation in BPM practices and continuous improvement at the organizational level by researching new methodologies and bringing new and/or unique ideas on process improvement to BPM leadership. Implements approved solutions in the departments that are utilizing process owners or citizen process developers to continue to improve t

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at emcins? Share your experience