Manager, Fixed Operations - Crowfoot Chrysler Dodge Jeep RAM FIAT

Responsibilities

• Lead and motivate Service & Parts teams to deliver outstanding customer experiences
• Expertly coach and mentor Service & Parts leaders to drive employee engagement and customer satisfaction
• Set and achieve department goals tied to performance and growth
• Prepare and maintain budgets and forecasting alongside Department leaders
• Build a culture of accountability, teamwork, and continuous improvement
• Present objectives and progress to Executive and fellow Capital Automotive Group teams
• Identify opportunities and lead implementation to improve fixed operations departments
• Build and maintain positive relationships with manufacturer, vendors, and other external partnerships that support dealership operations
• What You Bring
• 5+ years' leadership experience in automotive service and/or parts (ag, heavy-duty, or truck/trailer considered)
• Proven ability to manage budgets, people, and performance metrics
• Strong communication, organization, and problem-solving skills
• Customer-first mindset and passion for the automotive industry
• Valid Class 5 driver's license and acceptable driving record
• What's In It for You (The Capital Advantage)
• We're one of Canada's Best Managed Companies for a reason!
• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.
• If you're ready to lead from the front and shape the future of Fixed Operations!
• Apply today and drive your career forward with Crowfoot Chrysler Dodge Jeep RAM FIAT.
• #INDHP
• Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
• Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

Benefits

Additional Information

Company: 2640400 Alberta Ltd./DBA Crowfoot Chrysler Dodge Jeep Ram Ready to lead, drive results, and elevate customer experience? Crowfoot Chrysler Dodge Jeep RAM FIAT is looking for a Manager, Fixed Operations to turbocharge the engine that keeps our dealership running strong. If you're a hands-on leader who thrives on efficiency, team development, and delivering results this is your opportunity to make a real impact.

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