Assistant Manager, Inside Sales

Responsibilities

• Support Department Leadership (30%)
• Assist the Inside Sales Manager in overseeing daily operations, monitoring call reports, and ensuring workflow efficiency.
• Team Development & Coaching (25%)
• Lead, coach, and develop Inside Sales Supervisors and team members. Provide feedback, set goals, and foster a collaborative environment.
• Operational Oversight (20%)
• Ensure order accuracy, compliance with SOX and ISO standards, and implement corrective actions when needed.
• Customer Experience & Issue Resolution (15%)
• Address escalated customer concerns, support export documentation processes, and ensure service excellence.
• Reporting & Strategic Input (10%)
• Prepare reports, analyze performance metrics, and contribute to policy and process improvements.
• DESIRED SKILLS AND EXPERIENCE
• If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
• Bachelor's degree preferred
• 3+ years of related experience in sales or customer service
• 1-2 years of supervisory or team leadership experience
• Strong communication and interpersonal skills
• Ability to coach and develop others
• Customer-focused mindset with problem-solving abilities
• Team-oriented with a collaborative leadership style
• Ability to manage priorities and adapt to change
• PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
• PHYSICAL REQUIREMENTS
• While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs.
• WORK ENVIRONMENT
• TRAVEL
• This job requires up to 5% domestic travel.
• WORK STATUS & LOCATION
• This full-time, exempt, position is located in Stockton, CA. It is not eligible for remote work.
• RELOCATION
• Relocation is not available for this position.
• Pay
• $81,100 - $129,800 / year
• REWARDS AT SIMPSON STRONG-TIE
• We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
• Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
• #NowHiring #GetHired #Hiring #HiringNow
• Company: Simpson Strong-Tie Company Inc.

Benefits

Additional Information

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team . YOU As an Assistant Inside Sales Manager, you will support the Inside Sales Manager in leading the department, ensuring operational excellence, and delivering a "no-equal" customer experience. You'll also mentor and guide Inside Sales Supervisors and Customer Service Representatives.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at strongtie? Share your experience