Housekeeping Supervisor (Guestrooms)
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Shangri-La Rasa Sentosa, Singapore We are looking for a Housekeeping Supervisor to join our team! Job Summary As a Housekeeping Supervisor, you will leaddaily guestrooms operations, ensuring cleanliness standards, supervising teamperformance, resolving maintenance issues, and delivering professional guestservice in a luxury resort environment. As a Housekeeping Supervisor , we rely on you to: Oversee daily guestrooms housekeeping operations to ensure smooth and efficient workflow Support the Assistant Housekeeper in maintaining high standards of room cleanliness and hygiene Supervise and evaluate team performance to uphold quality assurance standards consistently Identify and report maintenance issues promptly and coordinate timely resolution per established protocols Engage professionally with guests to assist and enhance their experience when required Apply detailed knowledge of hotel/resort guestrooms operations to optimize housekeeping processes We are looking for someone who: Experience in guestrooms cleaning and supervision within a hotel or resort environment Strong guest communication and engagement skills, with experience interacting with international and domestic travelers Knowledge of housekeeping operations specific to hotel or resort settings
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