Medical Receptionist / Technician

Responsibilities

• Welcome and check in patients, answer phone calls, schedule appointments, and manage patient accounts.
• Handle clerical tasks including data entry, filing, referral tracking, collections, and completing system tasks.
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.
• Perform clinic opening and closing duties, including securing the facility

Requirements

• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• What You'll Get:
• Competitive hourly compensation
• Monday- Friday schedule
• Training and support
• Clinic mentorship
• Opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment

Additional Information

Quad City Physical Therapy is looking for a motivated and compassionate Medical Receptionist/Technician Hybrid to join our team. This unique dual-role position plays a vital part in both front office operations and patient care support, helping ensure a seamless and welcoming experience for every patient. This position is responsible for daily patient care and takes direction from the physical therapists by performing treatment-related exercise programs and/or patient-related tasks.

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