Senior Digital Product Owner

Responsibilities

• Understand the business and customer requirements of the product set.
• Deliver competitive advantage through innovative design.
• Identify opportunities and threats for digital propositions based on in-depth knowledge of utility and other sectors, coupled with external market factors.
• Lead the delivery of innovative mobile and/or web projects and enhancements that deliver quality solutions and enhance customer experience.
• Deliver excellent customer service and actively promote customer service standards within area of responsibility.
• Adapt rapidly and effectively to an increasingly regulated competitive market and to reflect any changes to business objectives.
• Act as a champion for digital innovation.
• Ensure accuracy and timeliness of product execution and pricing.
• Engage and collaborate with Marketing, Product, CLM, and Customer Care to ensure their requirements are effectively incorporated into the product planning to deliver a valued product for customers while meeting key business objectives.
• Prioritize the product backlog.
• Actively engage with the team throughout the entire delivery process and always being available to answer questions.
• Working closely with key stakeholders throughout the organization.
• Have strong knowledge of Avangrid as a company and its drive and motivations for offering digital first solutions for customers, that promotes sustainability and growth in a growing renewable world.
• Be knowledgeable of smart solutions products such as Mobility, Electricity vehicle, smart home, solar and their purpose along with how to create digital based propositions for consumers in different challenging markets.
• Engage with third party vendors, including managing the relationship with account managers, and ensuring vendors provide outputs as required.
• Helping to develop key requirements as part of ongoing RFP tenders for additional services that can service your product and the success of your backlog.
• Be able to deliver to a plan, report to key stakeholders and work with scrum master to help facilitate blocker removals from ongoing sprints.
• Have strong analytical skills to take or find data to help inform key decisions in terms of prioritization and success of product deliveries.
• And other duties and projects as assigned.
• Required Qualifications:
• Education & Experience Required:
• Graduate degree (or equivalent) in a Technology or Digital field, plus 7-10 years of relevant experience in a Digital Retail environment across more than one functional area.
• Experience in creating strong customer centric propositions and products and project management.
• Education & Experience Preferred:
• MBA or related advanced degree.
• Experience working in a global company or matrix reporting organization.
• Skills/Abilities:
• Excellent written and verbal communication skills.
• Demonstrable track record of effective communication a

Benefits

Additional Information

Job Title: Senior Digital Product Owner Location: Rochester, NY; Binghamton, NY; Augusta, ME; Orange, CT Number of Positions: 4 Work type: Office (On-site) The salary range for this position is dependent upon experience and location, ranging from : CT: $128,320 - $160,400 NY / ME: $116,640 - $145,800

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