Benefits
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.What makes RightShip a great place to work at:Major ResponsibilitiesTechnical Support & Service DeliveryAct as the primary point of contact for resolving day-to-day technology issues across the business, owning incidents from triage through to resolution.Provide Level 2/3 support for end-user devices, accounts, access and connectivity, escalating to vendors or specialists only when genuinely required.Support and maintain audio-visual equipment in meeting rooms, ensuring it is reliable, tested regularly and ready for use.Microsoft 365 & Productivity ToolingAdminister and advise on the Microsoft 365 environment, including Teams, SharePoint, OneDrive, Exchange and security/compliance settings.Guide the business on how to get the most out of Microsoft 365 and adjacent productivity tools, including new features and best-practice ways of working.Onboarding, Equipment & Asset ManagementCoordinate the procurement, setup, configuration and delivery of IT equipment for new starters, ensuring a smooth and consistent onboarding experience.Maintain accurate records of hardware, software licences and assets across the APAC, UK, Malta and US.Manage the leaver process for IT, including device recovery, account deprovisioning and licence reclaim.Collaboration & Ways of WorkingWork closely with the wider IT team, sharing knowledge, contributing to documentation and supporting cross-regional initiatives.Partner with local hands-on support in Malta and the US to ensure consistent service across all offices.Build strong relationships across the business and act as a trusted advisor on technology questions.Digital Adoption & Continuous ImprovementSupport the business in adopting digital practices, helping teams move away from manual or legacy ways of working.Identify recurring issues and propose improvements, automations or self-service solutions to reduce repeat tickets.Contribute to and maintain internal knowledge base articles and how-to guides.CybersecurityOperate with a security-first mindset, ensuring all support actions align with the company's cybersecurity policies and standards.Assist with the day-to-day operation of security tooHealth insuranceVision insurance
Additional Information
The Company
RightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling "win-win" for business and the environment.
To find out more visit RightShip.com.
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Rightship · London, UK