JOB_2813 Quality Assurance Mgr-ARP

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Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Position Overview: This role ensures that all manufactured products meet or exceed customer expectations and ARP Quality requirements. The manager assumes a leadership role in reinforcing and adhering to established company quality standards and specifications, validating quality throughout the production process. Manages and directs the quality department in compliance with relevant federal regulations, customer expectations and Amcor standards. Supervises activities relating to inspection, laboratory testing, auditing, and process control within a large sized plant with high complexity. Also responsible for implementing, maintaining and modifying the plant's quality management system to improve business operating systems and to meet the requirements of customers and best practice audits. Oversees validations of new product, qualifications on plant equipment, inspection, laboratory testing, statistical process control and corrective action with a mindset of continuous improvement. Essential Responsibilities and Duties Owner, Expert, Executor, and Teacher of the Amcor Quality Management System to local management teams and staff Serves both the plants and corporate Quality function, to ensure transparency and to get timely and solid guidance from corporate Designs, implements and directs the Quality Assurance program for the plant, including but not limited to plant management responsibilities, and document and data control; expert at the plant level on product characteristics and performance Advocates to corporate groups when products require improvement Representative to the Customer on Quality and product performance matters at the plant level; advocates for Amcor in representing Amcor products and systems to local customers Serves as a primary contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions. Drives resolution to conclusion and systematically improves product and system quality Coordinates objectives with production procedures in cooperation with other plants to maximize product reliability and minimize costs Inspects incoming purchased or customer-supplied materials, work-in-process material, rework materials and finished goods; assures the required level of quality through visual inspection, statistical sampling and laboratory testing of materials; ascertains the reasons for nonconforming materials Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data Ensure all testing requirements are met per corporate standards Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications) Provides consistent ongoing analysis of process capability (CPK) statistics. Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans. Suggest improvements in procedures and techniques to improve product and customer acceptance. Establishes, monitors and controls hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated Analyzes quality control test results and provide feedback and interpretation to production management or staff Coordinates internal quality audits (e.g., housekeeping, Good Manufacturing Practices) Manages team of direct reports and is responsible for employee selection, development, mentoring, a

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