Specialist, Strategic Account Management

About the role

Vendor management Function Manage key vendors for foodpanda, including conducting store visits, troubleshooting problems, fostering loyalty, and acting as the main contact Assist in strategic planning to improve shop performance Monitor and analyze account performance, proactively addressing issues, and coordinating with marketing for effective campaign execution Negotiate with vendors on commissions and exclusivity to support revenue, coordinate for deals and campaigns, and manage high item not delivered rate shops Project Management Function Acting as the person in charge for special projects that run across market or align with HoD (Head of Department) Planning and executing projects from initiation to completion Setting project goals, timelines, and deliverables Coordinating with stakeholders and team members Monitoring project progress and addressing risks Creating and maintaining project documentation Conducting regular project status meetings Managing scope and change requests Support Function Assist in ad-hoc project rollouts Participate in regional monthly meetings Collaborate with various departments to enhance vendor performance and address issues Support other teams such as QA and Sales by collecting pertinent data Complete other tasks as assigned by the line manager Bachelor's degree in Business Administration, or a related field At least 2-3 years of account management experience Ability to communicate effectively across geographical and cultural boundaries & to navigate in large matrix organizations Strong analytical, problem solving, and strategic planning skills Ability to manage internal & external stakeholders efficiently Excellent verbal and written communication skills in English and competent presentation skills

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Company Intel

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