Software Dev Engineer II, Customer 360 and AI

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

Additional Information

Amazon's mission is to be Earth's most customer-centric company. Customer360 is Amazon's centralized memory system that captures, reconciles, and makes retrievable everything we know about each customer across all Amazon experiences. This unified memory enables AI-powered personalized experiences where preferences stated once are understood everywhere - from shopping on Amazon.com, to watching on Prime Video, to talking with Alexa. As a builder in Customer360, you'll work at the intersection of large-scale data systems and AI. You'll design and build infrastructure that processes customer signals across Amazon, powers contextual retrieval for AI experiences, and enables privacy-by-default data sharing at scale. We're looking for an SDE II who can own and drive technical solutions end-to-end across ambiguous problem spaces. You'll lead the design and implementation of systems that serve hundreds of millions of customers - spanning real-time data pipelines, retrieval systems, privacy infrastructure, and AI integrations. You'll make architectural decisions that balance scale, latency, correctness, and privacy, and you'll influence the technical direction of the team. You'll partner closely with senior engineers, applied scientists, and product leaders to translate customer and business needs into robust, scalable systems. You'll raise the bar through code reviews, design reviews, and mentorship of junior engineers. We expect you to identify gaps, propose solutions, and drive them to completion - not just execute on well-defined tasks. Your work will have high visibility across the organization. You'll operate with significant autonomy, own critical components of the Customer360 platform, and be accountable for their operational excellence. You'll contribute to our technical roadmap and help shape how Amazon builds its understanding of customers. If you want to own the systems that make Amazon truly understand its customers - and have the technical depth and ownership mindset to drive them forward - Customer360 is the place.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Amazon.com Services LLC? Share your experience