Physical Security Policy & Contracts Manager

About the role

We're hiring a Physical Security Policy & Contracts Manager to own Nscale's global physical security policy framework and ensure contractual, audit, and compliance requirements translate into practical, enforceable standards across our facilities and colo sites. This role sits at the intersection of physical security, compliance, and legal governance , connecting closely with site teams, Legal, and audit stakeholders. You'll define standards across areas such as access control, surveillance, visitor management, perimeter security, incident response, and environmental controls, while also reviewing contractual obligations and supporting certification activity tied to physical security. Your work will help create a consistent, audit-ready security posture across Nscale's operating regions. By building policies that hold up under audit, maintaining a clear view of contractual obligations, and serving as a subject matter expert during customer and third-party audits, you'll play a critical role in protecting the business as it scales.

Responsibilities

• Policy & Standards
• Own Nscale's global physical security policy framework across access control, surveillance, visitor management, perimeter security, incident response, and environmental controls
• Set consistent physical security standards across owned facilities and colo sites that are specific enough to audit against
• Align policies and standards to ISO 27001, SOC 2, and NIST requirements and maintain them as those frameworks evolve
• Translate regulatory requirements across Nscale's operating jurisdictions into practical operational standards for site teams to implement
• Contract Review & Governance
• Review inbound and outbound contracts for physical security obligations, including colo agreements, customer contracts, vendor agreements, and data processing agreements
• Identify inconsistent or impractical physical security requirements and propose precise redlines in partnership with Legal
• Participate directly in negotiations where physical security terms are challenged or contested
• Maintain a live registry of physical security obligations across active contracts and track compliance against them
• Audit & Compliance
• Build and maintain the physical security evidence library used in customer and third-party audits
• Own the physical security domain within ISO 27001 and SOC 2 certification processes
• Ensure audit findings are closed out through updates to policy and standards
• Serve as the physical security subject matter expert during customer audits
• Operational Feasibility & Risk Assessment
• Assess whether contractual physical security requirements are operationally achievable at specific sites
• Evaluate controls such as layered access control, CCTV, man-trap configurations, cage and suite security, and colo shared responsibility models
• Advise internal stakeholders on how site realities map to contractual and framework obligations
• About You
• 8+ years in physical security, compliance, or a combined role with direct ownership of policy, standards, or contract review in a data center, cloud, or critical infrastructure environment
• Deep knowledge of data center physical security, including layered access control, CCTV, man-trap configurations, cage and suite security, and colo shared responsibility
• Experience writing physical security policies and standards across multiple sites that are precise, consistent, and auditable
• Strong contract review expertise with the ability to extract physical security obligations from complex commercial agreements
• Proven ability to propose contract redlines that hold up in negotiation
• Experience leading the physical security domain for ISO 27001 or SOC 2 processes, including controls and evidence requirements
• Strong organizational discipline in maintaining current, complete, and usable obligation registries and evidence libraries
• Ability to assess whether contractual requirements are operationally achievable at a specific site
• Working knowledge of GDPR, UK GDPR, POPIA , and equivalent data protection legislation is strongly preferred
• Experience in colo, hyperscale, or AI cl

Additional Information

About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

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