Account Executive - Services

Responsibilities

• Lead complex, high-value deals by crafting tailored service solutions and negotiating terms with key stakeholders.
• Engage service buyers by connecting business pain points to meaningful outcomes, recasting decision criteria to reflect Cisco's distinctive value.
• Drive the use of customer and market data to uncover new opportunities, optimize service adoption, and deliver accurate sales forecasts.
• Facilitate cross-team collaboration with Account Teams, CX product management, and renewals to ensure a seamless end-to-end selling approach.
• Oversee accounts within a strategically significant region, championing innovative strategies that foster long-term service partnerships and customer satisfaction.

Requirements

• Sales Experience: Proven experience in B2B sales, specifically focused on driving recurring revenue and services growth.
• Complex Sales Cycles: Demonstrated ability to manage medium-to-high complexity sales cycles.
• Data-Driven Forecasting: Strong proficiency in using data analysis to derive accurate forecasts, set sales commitments, and uncover new opportunities.
• Collaboration Skills: Excellent relationship-building skills to lead cross-functional internal teams and engage external customers.
• Outcome Alignment: Strong capability to connect customer business pain points to meaningful implications and recast decision criteria around measurable outcomes.
• Bachelor's degree + 7 years of related experience.
• Industry Expertise: Prior experience selling enterprise technology, premium support, or professional services.
• High-Value Deals: A proven track record of successfully negotiating and closing complex deals.
• Executive Engagement: Experience sustaining long-term relationships and negotiating with Champions and Economic Buyers.
• THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS
• Why Cisco?
• We are Cisco, and our power starts with you.
• Message to applicants applying to work in the U.S. and/or Canada:
• The starting salary range posted for this position is $232,800.00 to $309,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Benefits

Additional Information

The application window is expected to close on: 06/26/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Candidate must live or relocate to the listed location Meet the Team You will join a dynamic Services Sales team focused on driving customer success through strategic outcomes. We partner closely with Account Teams, Customer Success, and product specialists to deliver high-value service solutions that ensure our customers maximize the value of their Cisco investments. Our team is dedicated to fostering long-term partnerships, driving recurring revenue, and aligning our services portfolio with the evolving needs of our customers.

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