AI & Automation Senior Business Analyst - McKesson Technology

Requirements

• Bachelor's Degree or equivalent experience in Business Administration,

Benefits

Additional Information

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Job Description McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas . Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The internal McKesson Technology team is at the forefront of driving digital transformation, including the adoption and integration of artificial intelligence (AI) to deliver measurable value across the organisation. We are seeking a Senior Business Analyst - AI & Automation who will serve as the critical link between business units and the AI & Automation team. This role is responsible for engaging with stakeholders across the organisation to identify , qualify, and shape AI opportunities, translating business needs into actionable use cases. The Senior Business Analyst will work closely with the AI Transformation Delivery Lead and Technical AI Enablement Lead to ensure use cases move from concept to execution, and will play a key role in validating and communicating value delivery. This role reports directly to the VP, McKesson Technology - AI & Automation. Basic/Required Skills Proven experience as a Business Analyst, ideally within technology transformation, data, or AI-driven environments. Strong ability to engage with business stakeholders at all levels, eliciting and documenting requirements with clarity and precision. Experience in developing business cases, including benefit identification, cost estimation, and ROI analysis. Demonstrated capability in use case development, from initial opportunity identification through to detailed requirements specification. Solid understanding of AI, automation, and analytics concepts, with the ability to assess feasibility and business fit of proposed solutions. Excellent facilitation and workshop skills, able to lead discovery sessions and drive alignment across diverse stakeholder groups. Experience in benefits tracking and value realisation, including defining success metrics and measuring outcomes post-implementation. Strong documentation skills, producing clear artefacts including requirements specifications, process maps, and user stories. Key Accountabilities Business Engagement & Use Case Development Partner with business units across McKesson to identify and qualify AI and automation opportunities aligned with strategic priorities. Lead discovery workshops and requirements gathering sessions, translating business challenges into well-defined use cases. Develop comprehensive business cases for AI initiatives, articulating expected benefits, resource requirements, and success criteria. Requirements & Solution Shaping Document detailed functional and non-functional requirements, working collaboratively with the Technical AI Enablement Lead to ensure technical feasibility. Create clear artefacts including process maps, user stories, and acceptance criteria to support solution design and delivery. Act as the voice of the business throughout the solution lifecycle, ensuring requirements are understood and met. Value Validation & Benefits Realisation Define and agree success metrics and KPIs for each use case in partnership with business stakeholders and the AI Transformation Delivery Lead. Track and report on benefits realisation, ensuring delivered solutions achieve their intended business impact. Conduct post-implementation reviews, capturing lessons learned and identifying opportunities for continuous improvement. Stakeholder Management & Communication Build trusted relationships with business unit leaders and subject matter experts, becoming a go-to resource for AI opportunity exploration. Communicate progress, findings, and recommendations clearly to both technical teams and senior business stakeholders. Support change management activities, helping business units prepare for and adopt AI-enabled solutions.

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