Finance and Operations Assistant

About the role

The Retail Performance Company (rpc) is a dynamic, fast-growing organisation established in Munich over a decade ago. Since launching the UK office in 2016, our focus has been on establishing the UK & Ireland as a leading market within our global network. We support clients across B2B and B2C sectors with consulting, coaching, training, and digital solutions designed to elevate customer experience and brand presence.

Responsibilities

• The Finance and Operations Assistant will work closely with the Head of UK & Ireland and collaborate with our headquarters in Munich. This role requires strong organisational ability, financial awareness, and a proactive mindset to ensure day-to-day operations run smoothly.
• Operational Support:
• Maintain and continuously improve office and operational processes across the UK team.
• Ensure accurate documentation, filing, and tracking of ongoing and upcoming projects in SAP.
• Support reporting activities by updating internal tools, dashboards, and flash reports.
• Liaise with suppliers, partners, and external stakeholders.
• Coordinate with HQ Finance and IT teams to ensure alignment with global processes and standards.
• Office Support:
• Support the day-to-day running of the UK office, ensuring a smooth and efficient working environment.
• Coordinate office logistics including supplies, equipment, and facilities management.
• Act as a point of contact for office-related queries, liaising with the service provider.
• Support onboarding of new starters, including workspace setup and access to systems.
• Maintain a professional and welcoming office environment for employees and visitors.
• Oversee IT equipment and allocation management, working closely with HQ IT to ensure alignment with global standards and efficient distribution of assets across the UK team.
• Fleet Management:
• Manage UK fleet operations, ensuring adherence to established policies and governance procedures
• Drive compliance with mileage reporting requirements, monitoring submissions and following up on discrepancies.
• Coordinate maintenance, incidents and queries.
• Maintain oversight of fleet-related activities, ensuring accurate reporting and alignment with company standards.
• Financial Administration:
• Support financial control activities, ensuring accurate records of expenses, budgets, and margins.
• Assist with financial reporting, cost tracking, and account maintenance.
• Support forecasting and financial planning activities.
• Prepare data and documentation to support cost analyses and revenue tracking.
• Act as key point of contact with HQ Finance, ensuring all reporting, submissions, and financial inputs are delivered accurately and within agreed deadlines.
• Client & Project Coordination:
• Assist in managing accounts and supporting client relationships.
• Aid proposal and tender preparation including formatting and research.
• Track project progress and coordinate with stakeholders.
• General Administrative Support:
• Provide administrative assistance to the UK leadership team.
• Support internal communications, meeting preparation, and coordination.

Requirements

• Skills & Attributes:
• Self-motivated, organised, and committed to high-quality work.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities.
• Comfortable working under pressure and meeting deadlines.
• Proactive and solutions-focused.
• Ability to effectively collaborate with multiple stakeholders across global teams.
• Commitment to continuous improvement.
• Essential Experience:
• Operations, administrative, finance-assistant, or office-management experience.
• Client or account management experience.
• Project coordination experience
• Strong financial literacy and financial process experience.
• SAP experience or willingness to learn.
• Advanced Microsoft Office skills.
• Desirable Experience:
• Automotive or retail sector knowledge.
• Full UK Driving License or equivalent.

Benefits

Additional Information

Job Title: Finance and Operations Assistant Location: Hybrid / Farnborough Salary: Competitive Job type : Full time, Permanent Working Hours: 40 Hours Per Week Application Deadline: 10thJuly 2026

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