Accident Management Coordinator

Benefits

Additional Information

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. JOB INPUTS Communicates with Fleet Managers to approve or deny accident repairs. Reviews high cost repairs with Fleet Management and service providers. Reviews and issues purchase orders to National Account providers and independent shops. Monitors repair progress and expedites as appropriate. Builds reports to monitor vehicle activity. Perform all other duties and special projects as assigned. Education and/or Training: Bachelor's degree in a related field or equivalent work experience ASE Certifications or iCar Certifications a plus but not required. Additional education, certifications, or other distinctions are a plus Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.) Relevant Work Experience: 1-3 years' body shop experience preferred Some auto/truck body repair expertise is preferred. Planning/Organizing/Managerial Knowledge: Knowledgeable of Holman's fleet management programs Ability to work independently and as part of a group Strong organization, critical thinking, and problem-solving skills; attention to detail required Excellent time management skills, with a proven ability to meet deadlines Ability to prioritize tasks Ability to function well in a high-paced work environment Understands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skills Applies expertise to improve efficiency and accomplish objectives within own area of responsibility Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager Communicating & Influencing Skills: Strong verbal and written communication skills Strong interpersonal and customer service skills Interprets customer needs and assesses requirements Responds to non-standard requests from customers; investigates with assistance from others as needed Outputs: Vehicle repairs are followed up on consistently and in a timely manner. Communication with the fleet managers and body shops is frequent and informative. Best judgment is used to negotiate better pricing and/or make approvals on behalf of the customer. Communication is timely with total losses and all other exceptions. Vehicle repairs are done as quickly and cost-effectively as possible to reduce downtime and expense. #LI-MG1 INDCS At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at holmanautogroup? Share your experience