Production Designer

About the role

We're hiring a Production Designer to join our growing in-house creative team and help us scale how Relay shows up across every surface. This role is the engine behind a lot of our day-to-day output - sales enablement, conference materials, ad variations, one-pagers, template populations, and asset adaptations across mediums. We're approaching this role with a specific philosophy. We're hiring a designer who thinks in systems and uses AI as a real part of their workflow - someone who, when handed a repetitive task, instinctively asks "what's the smarter way to do this?" Production at Relay isn't about volume for volume's sake. It's about building patterns, templates, and workflows that let us move faster without losing the bar. You'll work closely with the Art Director (who owns our Figma design system) and the Creative Director - executing within the system, helping evolve it as you go, and building out the AI-assisted workflows that make high-volume production possible. The three verbs that frame this role: executing, adapting, supporting.

Responsibilities

• Turn around requests with consistent quality. Sales enablement, conference work, and segment-specific collateral come in steadily. You'll keep things moving, hit deadlines, and apply the same level of craft whether it's a high-visibility campaign asset or a quick resize.
• Support the broader creative team. Take direction from the Art Director and Creative Director, give and receive feedback on each other's work, and help bring freelance partners up to speed when needed.
• What Success Looks Like
• A steady stream of consistent, on-brand work shipping across sales enablement, events, web, and ads - without quality slipping when volume spikes.
• Templates, components, and AI-assisted workflows you've built or contributed to that make the next round of similar work faster for the whole team.
• AI-augmented maintenance habits built into the weekly

Benefits

Additional Information

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk. It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. Why Join Relay? A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100. High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation. Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth. World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones. The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML). If you're passionate about technology, driven to make a difference, align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

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