Parts Support

Responsibilities

• Assist with organizing, restocking, labeling, and maintaining accurate parts inventory.
• Receive, process, and document incoming parts orders.
• Help ensure parts are available when needed to minimize service delays.
• Deliver parts promptly to service technicians, retail customers, and wholesale customers.
• Provide courteous support regarding part availability, pricing, and order status.
• Work with vendors to track orders, resolve discrepancies, and process returns or warranty-related parts.
• Maintain clean, safe, and organized parts storage areas.
• Follow safety procedures when handling, storing, and moving parts.

Requirements

• Prior automotive parts department experience preferred.
• Familiarity with dealership operations or automotive parts is a plus.
• Strong attention to detail and organizational skills.
• Basic computer proficiency; dealership management system experience preferred.
• Ability to work well with technicians, advisors, vendors, and customers.
• Dependable, team-oriented, and willing to help wherever needed.
• A customer-focused attitude and commitment to accuracy.

Benefits

Additional Information

At Porsche Walnut Creek, our mission is to deliver a world-class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to become part of the nation's #1 family-owned automotive group. Join our Parts Department as a Parts Support Associate, where you will help keep the department organized, accurate, and running efficiently. This role is ideal for someone who is detail-oriented, dependable, and enjoys supporting both internal teams and customers in a fast-paced dealership environment.

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