Manager, Depositary - HMO on Day 1 - HYBRID Setup
External
Iqeq · Pasig City, PhilippinesFull-timeOn-site2w ago
ComplianceExcelLeadershipProcess ImprovementRisk ManagementStakeholder Management
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Responsibilities
- Lead, coach, and develop a team of depositary professionals, setting performance objectives and conducting regular performance and development reviews
- Ensure high-quality service delivery by reviewing team outputs, monitoring workflows, and managing capacity to meet agreed timelines and SLAs
- Oversee compliance with regulatory requirements and internal policies, ensuring adherence to depositary standards and effective risk management practices
- Act as the escalation point for complex issues, resolving client queries and maintaining strong relationships with internal and external stakeholders
- Drive operational improvement initiatives by enhancing processes, establishing quality standards, and optimizing resource utilization for efficiency and consistency
Benefits
Competitive compensation and benefits - including allowances, government-mandated benefits, 13th month pay, and performance-based bonusesHealth and wellness support - HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowancesLeave benefits - generous paid time off, special leave types, and observance of all Philippine holidaysHybrid work setup and tools - company-issued laptop, work-from-home kit, and flexibility after initial onboardingLearning and growth opportunities - access to training, annual salary reviews, internal mobility, and performance rewardsABOUT YOUBachelor's degree in Accounting, Finance, Business Administration, or a related field; CPA, CFA, or equivalent certification is an advantageAt least 5+ years of experience in depositary operations or financial services, preferably within a multinational, financial services, or shared services environmentStrong expertise in regulatory compliance, risk management, and process improvement, with proven ability to review and ensure quality of deliverablesProficiency in Microsoft Office tools, particularly Excel (e.g., pivot tables, advanced formulas), and familiarity with collaboration tools such as Microsoft Teams or ZoomProven leadership and stakeholder management skills, with the ability to lead teams, manage workflow and capacity, conduct performance reviews, and drive operational excellence while maintaining high-quality standardsOUR COMMITMENT TO YOU AND THE ENVIRONMENTSustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We're emotionally invested in our clients right from the beginning.Health insurancePaid time offEquity / stock optionsPerformance bonus
Additional Information
THIS ROLE This leadership role is responsible for managing a team of depositary professionals, ensuring operational excellence, regulatory compliance, and high-quality service delivery. You will oversee team performance, provide technical guidance on complex depositary matters, and drive continuous improvement in processes and controls. The role requires strong stakeholder management, effective risk oversight, and the ability to develop team capabilities while maintaining compliance with regulatory frameworks and internal standards.
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