Senior HR Operations Specialist France and Belgium

Responsibilities

• Employee Support:
• Serve as the first point of contact for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow.
• Communicate with employees via emails and Slack to address various concerns.
• HR Administration:
• Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees.
• Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers.
• Participate in the onboarding and offboarding processes to ensure smooth transitions.
• Manage lunch vouchers and CESU checks
• HR Data & Reporting:
• Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date.
• Prepare HR reports to provide insights and updates to the management team.
• Support the establishment and ongoing administration of the CSE as required.
• Payroll & Compliance:
• Prepare all French and Belgium payroll inputs and submit them to the external provider on schedule.
• Review and validate payroll outputs before they go final.
• Guarantee full adherence to the relevant convention collective, overseeing compensation, leave, and working time to ensure local legal compliance.
• Cross-Market Collaboration:
• Dedicate some time to supporting other markets, including projects with foreign colleagues.

Requirements

• You Must Meet These Critical Qualifications
• Minimum 4 solid years of experience in HR Operations for France
• Rigorous, autonomous, curious, project management & detail oriented
• Open minded, responsible & eager to learn
• Actively seeks ways to optimize internal processes and elevate team practices.
• Strong expertise in French labor regulations, local legal frameworks, and corporate HR policy compliance
• Tech savvy: use of HRIS Workday, Gdrive, Notion
• Fluent in French, advanced level of English
• You Can Impress With These Additions
• Good level of Spanish
• International experience
• What we offer you:
• 😄 An awesome team
• 🏠 A permanent contract
• ⚖️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
• 🌎 International teams and a multicultural environment spanning 10 offices across Europe
• 🤝 Highly inclusive working environment
• 🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥Health insurance covered by the company
• 👶 Financial support for birth, adoption, civil partnerships, or marriage
• 🚝 Transport allowance
• 🏥Health insurance fully covered by the company
• 👩🦽 Life & Disability Insurance at no cost to the employee
• 🍴 Amazing offices with dining, coffee points and leisure area
• 🎤 Team building events
• All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
• We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientatio

Benefits

Additional Information

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork

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