GTM Onboarding & Enablement Lead

About the role

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. Role Overview LangChain is looking for a highly operational and program-oriented GTM onboarding and enablement lead to build and scale a world-class onboarding and ramp experience across our growing Go-To-Market organization. This role will own onboarding strategy and execution across Sales, SDR, Deployed Engineer (DE), and Customer Engineering (CE) teams. The ideal candidate combines strong program management, enablement, onboarding, and cross-functional coordination skills with the ability to build structured, hands-on learning experiences in a fast-moving technical environment. This is a highly cross-functional role partnering closely with Sales Leadership, Product, PMM, DE, CE, Revenue Operations, and Enablement leadership to ensure new hires ramp quickly, build strong product fluency, and become customer-ready with confidence.

Responsibilities

• GTM Onboarding Programs
• Own end-to-end onboarding and ramp programs across Sales, SDR, DE, and CE organizations
• Build, manage, facilitate, and continuously improve in-person and virtual GTM Bootcamps
• Redesign onboarding experiences into more hands-on, role-based learning programs with practical exercises, certifications, workshops, and customer-facing simulations
• Develop scalable onboarding frameworks that support rapid GTM team growth globally
• LMS & Learning Infrastructure
• Build and maintain scalable onboarding learning paths within WorkRamp for Commercial, Enterprise, SDR, DE, and CE functions
• Create structured onboarding journeys, certification programs, learning milestones, and reinforcement programs
• Partner with managers and leadership to operationalize onboarding workflows, progress tracking, and onboarding accountability
• Continuously improve onboarding content organization, usability, and learner experience
• Product & GTM Fluency
• Develop role-based product fluency programs focused on practical GTM application, customer conversations, POV readiness, discovery, and real-world sales execution
• Partner closely with Product, PMM, DE, and CE teams to ensure onboarding content reflects the latest product capabilities, customer lifecycle, GTM motion, and adoption workflows
• Translate complex technical concepts into practical, role-appropriate onboarding experiences for different GTM audiences
• Ramp Readiness & Certification
• Create onboarding certifications and readiness milestones tied to observable skills, role expectations, and ramp progression
• Build onboarding manager toolkits including:
• 30/60/90 day plans
• coaching checkpoints
• onboarding inspection frameworks
• readiness scorecards
• Establish clear definitions of onboarding success and ramp readiness across GTM functions
• Program Operations & Measurement
• Operationalize onboarding measurement and reporting including:
• ramp progress
• certification completion
• onboarding feedback
• onboarding engagement
• time-to-productivity metrics
• Identify onboarding gaps and continuously improve programs based on learner feedback, manager feedback, and business priorities
• Standardize onboarding documentation, assets, and enablement resources across GTM teams

Requirements

• 5+ years of experience in Sales Enablement, Revenue Enablement, GTM Onboarding, Learning & Development, or related GTM program roles
• Experience building and scaling onboarding programs in high-growth SaaS or technical platform companies
• Strong experience with LMS platforms, preferably WorkRamp
• Experience designing structured onboarding paths, certifications, and learning programs
• Strong facilitation and program management skills
• Ability to work cross-functionally across Sales, Product, PMM, Customer Success, and technical teams
• Strong written a

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