IT Operations Engineer II

About the role

We are looking for a hands-on Systems Administrator to support the networking, operational technology, and infrastructure that keeps our warehouse and business running. This is a field-oriented role - expect to work with switches, firewalls, cabling, printers, handhelds, manufacturing and warehouse systems, not a traditional help desk. You should be comfortable diagnosing both logical and physical issues and understand how IT and operational technology intersect in an active manufacturing and warehouse environment. Schedule: Full-time, Monday-Friday. Some weekend availability required for maintenance windows or critical issues. The IT Operations Engineer is a fully onsite role in Columbus, Ohio. Remote work is not available. Applicants must be authorized to work in the United States for any employer.

Responsibilities

• Maintain and troubleshoot network infrastructure: switching, cabling, VLANs, wireless, and device connectivity
• Support firewalls, remote access, and infrastructure systems (Palo Alto, Dell switching)
• Maintain production facing equipment: printers, handheld devices, workstations, and scanners
• Perform physical infrastructure work: tracing cable, validating ports, replacing hardware, supporting moves/adds/changes
• Support Microsoft server and desktop environments as they relate to connectivity and operations
• Assist with remote management, endpoint visibility, and operational monitoring
• Follow warehouse safety standards when working around equipment, lifts, and ladders

Requirements

• 2+ years of experience in systems administration, network support, or infrastructure support
• Solid understanding of switching, DNS, DHCP, wireless, and physical network troubleshooting
• Familiarity with firewalls, remote management tools, and endpoint infrastructure
• Foundational Windows desktop and Windows Server knowledge
• Mechanical aptitude; comfortable working in active operational environments
• VmWare, Google Workspace, Linux, macOS, Android/iOS experience is a plus
• Knowledge of ip camera and access control systems a plus
• Safety-conscious with awareness of OSHA-standard work practices
• Previous experience in a manufacturing and warehouse environment is preferred
• Associates degree or advanced certifications required
• Bachelors degree preferred

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Company Intel

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